Thursday, February 4, 2010

Marketing Megatrend: Mass collaboration is powering the new economy


I recently read a powerful and moving newsletter that I simply had to respond to. The newsletter, which is published by Ad-Tech, was an acute observation made by industry leader: Adam Kleinberg. In the newsletter, Adam illustrates 5 marketing megatrends that have had, and will continue to have- a large impact on internet marketing. For the sake of length, I will only respond to one of his 5 points because, honestly, I could write a novel on the topic.

Adam claims: Mass collaboration is powering the new economy.

Let's take a step back. Everyone these days has a facebook, twitter, and most likely even a linkedin profile. The content of each of these networks is driven by the collaboration and intricacies of social interaction. If we (the social gurus) simply stopped communicating, these massive communities would die off. Of course, this will never happen....but theoretically speaking, you get my point.

Adam's right. Mass collaboration is powering the new economy. Let's take a look at digg.com for example. A great social website where users post links, and others "digg" them, or bury them. Digg has grown very consistently in the past, and continues to this day. It's success is attributed to its devote community. But how can we, as small business owners- develop a mass collaboration strategy that can help drive sales, awareness, and most importantly- revenue.

For starters, getting your business on all of the major social networks is a must-do. No longer is it "just cool" to go 2.0, it's neccessary.

Developing a social media marketing plan, which clearly defines your end goal- will help your business achieve success.

To give a more vivid example, I help manage an entertainment website called Bored.com. We created a facebook fan page, and then we linked directly from our website. After 2 months we now have over 26,000 fans. The growth has been exponential. The more fans we get, the more they tell their friends- and it's great!

Our goal from the beginning was to drive additional traffic to our website. We then developed tactics to support this goal: such as posting random (yet amusing) facts, hilarious pictures, and questions to our fans.

We now have a growing fan base, and we consistently "whisper" into our fans ears. Since the launch, we have not only seen an increase in traffic coming from facebook, but also our direct traffic is increasing rapidly. Our users are realizing that there are people behind the scenes, constantly working on the site. From this, we believe our visitors are coming back to our website more frequently- thus helping us grow.

To get back on track, our facebook fan page allows users of our website to collaborate and drive up the awareness of our website. They comment on our posts, which spreads that particular message around to others. The more comments and "likes" the more exposure the post gets in front of our fans.

Although I have slightly deviated off the subject, I still find this information relevant to mass collaboration. There are of course many other examples, but hopefully this information can empower you to start using social media. Leverage yourself.

Thanks for reading, and have a nice day.

4 comments:

  1. I absolutely agree that a digital presence is important for business. You are 100% correct in saying that getting your business on all of the major social networks is not only the hip thing to do, it's necessary. Your starting to see more and more companies jump on the new media bandwagon

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  2. I agree with the approach. However I would suggest that if poorly implemented it could cause negativity for the business. I'd suggest that a company should not create a facebook page without careful consideration and a commitment to maintain the page and any reponses that come along. If communications are coming in and not being responded to (weather good or bad) then that can send a message. I don't have a page for my company but will likely create one soon to see if it has any impact.

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  3. I found this Youtube video that talks about using social media to grow business. It supports my previous comment. http://www.youtube.com/watch?v=ZJqv-QazPCU

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  4. nice blog. I just made a Flickr account cause of you. lol. thanks.. keep up the good work.

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